FAQ







  • How do I see what is currently playing on my TV? »

  • Some of the channels in my guide are red. »

  • How do I search for a program? »

  • The picture on my TV seems small. »

  • My remote control will control my TV but not my STB. »

  • My remote doesn’t seem to be working. »

  • My TV does not turn on with the remote. »

  • My TV screen says “Press the OK button to view TV”. »

  • I want my DVR STB to stay powered on, but it keeps shutting off when I press the Power button on my remote. »

  • How long can I pause live TV on my DVR? »

  • An “error tuning” message is displayed on my TV. »

  • How do I reset my Amino STB? »

  • Black Screen, Blue Screen, or Snowy Screen »

  • Remote not responding. »

  • How can I view just the channels I am subscribed to? »

  • How many hours of programming will my DVR record? »

  • How do I turn on (or off) closed captioning? »

  • Uses for the USB port on the STB? »

  • Why are there black bars on my new widescreen TV? »


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